2. Listen to the audio for this task and check your answers. Listen for the pronunciation of the words and the thought groups. Practise reading along with the audio, pausing where the reader pauses. Listen for and identify examples of clarifying information.
3. Practise the dialogue with a partner. Pay attention to eye contact and body language.
Kevin: Hi, you must be new here. I haven’t seen you before. I am Kevin from Finance. Pleased to meet you.
Paul: From Finance? Nice to meet you. I’m Paul. Guest Services. This is my first day here.
Kevin: How’s it going?
Paul: Great, actually. I thought it would be information overload, and I was prepared for that. But it is all very well organized here.
Kevin: Oh, yeah. You will really enjoy working here. It’s well run, and all the supervisors are great. They really are about empowering everyone to do their best.
Paul: Yeah. And, after lunch, we get to observe people doing the tasks we will be performing. What a great idea – watching the people in action and easing into it like this. I didn’t have this at my last job.
Kevin: And, where was that?
Paul: At the Regal.
Kevin: The Regal?
Paul: Yeah. It's a boutique hotel in Calgary. Have you worked here long?
Kevin: Well, it’s been close to seven years.
Paul: Seven years? You must enjoy your job! Oh, sorry, but I have to rush. I just realized it’s almost one. I promised to meet someone at the reception. It’s been great talking to you, Kevin. Bye.