Recognizing barriers in online language learning

Description

In online environments, it may not always be obvious when one of your language learners is experiencing a significant barrier to learning. Because of the distance and asynchronicity involved in accessing the online space, learners are often at the screen alone while they engage with the course. When they encounter barriers that affect their access to the course or content, it may increase their feelings of isolation and leave them with a sense of frustration.

In language learning programs, learners bring their own cultural backgrounds and values into the shared online space. The potential for miscommunication is high in multicultural online spaces where participants cannot rely on visual communication cues such as facial expression, tone, and body language to help bridge the cultural communication gap.

This resource is a description of behaviors to watch for that might indicate a learner needs help to access the course. It includes information about the barriers language learners experience online and suggestions for action to take.