Here to Help: Workplace Communication Skills for Food Services

The Alberta Government funded the School of Global Access to create a resource that will assist newcomers to Canada find and retain entry-level positions in the food services industry.

Instructors will be able to use this resource in classrooms to focus on workplace communication, with an emphasis on speaking and listening for busy, time-sensitive environments, like working in a kitchen, cafeteria, or restaurant. 

The Here to Help: Workplace Communication Skills for Food Services learner workbook includes:

  • 4 Modules, 16 Units
  • Audio and video resources
  • Comprehension exercises
  • A variety of speaking and listening activities and games
  • Learner self-assessment materials
  • Reflection and goal setting activities

The Instructor Guide contains industry information, guidelines for workplace culture discussions, instructional notes, suggestions for activity adaptations and assessment rubrics. 

View: Instructor Guide

The Learner Workbook is aimed at Canadian Language Benchmarks levels 4-6 and has been designed to be facilitated by an instructor. 

View: Learner Workbook