Use of online space questionnaire
Description
Feedback from learners early in an online language learning course or activity is useful because the suggestions can often be implemented right away. Gaining feedback about what is working well in the online space and what needs improvement will help you to make any adjustments in the space, and it will help you to focus your support efforts. The resulting improved space will provide learners with better accessibility to language learning and hopefully less unforeseen barriers through the duration of the course or activity.
Learners often need prompts to identify some of the struggles they are experiencing, as many will assume that frustrations related to language skill and frustrations related to technical skill go hand-in-hand. This may not be the case, and you should reinforce this concept with your learners. A survey, or even an informal discussion, can provide the prompt needed to open up a dialog with your learners about the differences between language skill problems and technical problems.
This resource is a series of questions you can distribute early in a course or activity to gain feedback about how learners use the online space. It includes useable questions for different language skills levels.